Skip Navigation
Administrators

The Monthly Pulse – Administrators (Feb. 2024)

logo
The Monthly Pulse
Layer
Industry News
How Labor Costs Will Define 2024 for CFOs
The Story
Factors like workforce unrest and new wage laws are expected to drive labor expenses up for healthcare this year. Amid strikes and demands for higher pay, hospital leaders will need to balance fair wages with financial stability. While bringing down labor costs may be an important objective for CFOs, they mustn’t do so at the risk of increasing turnover, since replacing workers can come at an even higher cost.
What You Should Know
Experts say that in 2024, CFOs should focus on budget-friendly strategies that bolster recruitment and retention. Some ideas include offering a strong benefits package, prioritizing training and development opportunities, and implementing a recognition or rewards program. Additionally, offering flexible scheduling to promote a work-life balance can be especially powerful for attracting and retaining staff on the heels of the healthcare burnout crisis. Other options might be leveraging existing technology to further streamline workflows, prioritizing community involvement, and creating clear, actionable career advancement opportunities.
Read More
House passes bill targeting price transparency, site-neutral payments, PBMs
The Story
In December, the House of Representatives voted to pass a bipartisan healthcare policy bill to increase the transparency of hospital prices. Named the Lower Costs, More Transparency Act, the bill would also make payments for drugs in Medicare equal regardless of where they’re administered, including in hospital and outpatient settings. Finally, the bill would delay payment cuts for hospitals that treat large numbers of uninsured patients until 2026.
What You Should Know
Lawmakers strongly support the bipartisan legislation, which was passed on a 20-71 vote and will now go to the Senate. Yet, hospitals have lobbied against the provisions to equalize payments in Medicare, including the American Hospital Association. They argue that the site-neutral payment approach would cut revenue by more than $3.7 billion within the next decade, adding a new burden to hospitals that are already facing financial crises and ultimately threatening their ability to deliver quality care.
Read More
White House wants to set minimum cyber standards for hospitals, healthcare
The Story
In December, the US Department of Health and Human Services (HHS) released a paper on strengthening the resilience of healthcare. The paper cited a significant surge in data breaches, and ransomware in particular, from 2018 to 2022. The White House will work with HHS to establish minimum standards to protect healthcare against cyberattacks, which is part of the Biden administration’s ongoing effort to improve security across several critical sectors.
What You Should Know
One recent cyberattack involved Ardent Health Services, which has 30 hospitals and 200 sites across six states. The healthcare organization had to take its network offline and divert emergency care after the Thanksgiving attack. National security advisors note that recent attacks have been linked to a security flaw and are urging healthcare organizations to patch against the CitrixBleed vulnerability in particular, which has been exploited in ransomware attacks since October.
Read More
Leadership Reflections
Strategic Planning Horizons

In our Q4 2023 planning session, our team employed a three-tier horizon framework to structure our priorities, drawing inspiration from McKinsey and Company's research. A concise overview of the framework is available here. The adoption of this framework has proven advantageous in several aspects.

Clarity around Priority and Timelines:
Horizon One initiatives represent our immediate focus—the plan of record. This provides a clear roadmap, ensuring everyone is aligned on the most critical priorities and timelines. Accordingly, we are dedicated to ensuring the completion of these projects within the next quarter. This approach promotes accountability among project owners and contributors.

Clarity around Resourcing:
Implementation of the framework involves aligning resources with the three horizons. Horizon One receives full resourcing through time allocation and investment capital. Horizon Two serves as a testing ground, where project owners allocate time to formulate hypotheses and build a case for advancing an idea from Horizon Two to Horizon One.

Promoting Entrepreneurial Energy:
Horizon Three encompasses our big-picture, long-horizon ideas. Witnessing ideas emerge organically from team members as they navigate their daily routines has been invigorating. Just this week, a team member presented an intriguing idea that aligned with a theme from an existing Horizon Three initiative. Providing a space to track these spontaneous ideas has injected entrepreneurial energy into our team.

While the three-tier horizon framework may not be perfect for every organization at all times, I encourage you to explore the ideas above to see whether they resonate with you. Whether it’s initiating a small change within your department or leading an entire organization towards an ambitious goal, taking the time to align everyone from the start will always yield better results.
Daryl Bert
Daryl Bert
CEO
e: daryl@ct-assist.com
t: 540-421-0696
w: www.ct-assist.com
Upcoming Events

WSJ Health Forum
Calendar Icon
Wed., Feb. 21
Read More
Healthcare CMO Summit
Calendar Icon
Thurs., Feb. 22 - Fri., Feb. 23
Read More
ViVE - Where Digital Health Execs Go to Do Business
Calendar Icon
Sun., Feb. 25 - Wed., Feb. 28
Read More
Becker's Healthcare 14th Annual Meeting
Calendar Icon
Mon., Apr. 8 - Thurs., Apr. 11
Read More
2024 AHA Annual Membership Meeting
Calendar Icon
Sun., Apr. 14 - Tues., Apr. 16
Read More