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Meet The CT Assist Team

Andrew Call


Andrew has had a long career that spans business operations, venture capital, executive coaching and recruiting. He has worked at Facebook, Uber and Houzz, and specializes in building high-performing teams. He is a talent acquisition leader who specializes in finding and hiring unique talent for difficult searches.

Andrew is also an executive coach, with a focus on physicians and hospitals. He is also a Venture Partner at ZAS Ventures. He is married to Elena, a Neurologist at Kaiser Permanente, and they have two great kids, Isabelle and Wilder. In his time outside of work, Andrew enjoys working on his novel, spending time with family, volunteering with his church, exercising, and traveling up and down the California coast. He is based in the SF Bay Area.

Daryl brings finance, technology and leadership experience to his role as CEO including an MBA at UT Austin followed by 8 years at Dell and 8 years as VP of Finance and CFO at Eastern Mennonite University. He’s known to geek out on spreadsheets and data analysis and thrives when utilizing his expertise to help our team, providers and clients make the best use of our shared resources. He is committed to championing our efforts to engage our values: relationships, trust and wisdom.

Daryl loves blueberry donuts, good coffee, and has determined that every day is a good day for Indian food. He and his wife enjoy keeping up with the activities of their three kids and find themselves particularly busy with baseball in this season of life.

Delight Tigoe

Delight Tigoe

Business and Accounting Manager

Delight joined the CT Assist team upon graduation from Eastern Mennonite University. Her role includes payroll, invoicing, accounting, credentialing, and many other tasks that support the team, providers and clients. While attending the University of Dundee in Scotland for graduate studies in Accounting and Finance, she continues to support business operations.

Delight is an avid reader and also enjoys Korean Dramas. She regularly impresses the team with her intelligence, quick wit, and ability to quickly accomplish tasks. She hopes to return to her homeland of Ghana and apply her accounting and finance expertise to empower women and girls, making positive impacts locally and globally.

Denise Chernoff

Clinical Performance Manager

Denise was born and raised on Long Island, NY before relocating to North Carolina. She holds a BS in Physician Assistant Studies and an MBA, graduating magna cum laude. She also earned a fellowship in the American College of Healthcare Executives. Denise brings over 21 years of clinical and leadership experience, spanning cardiothoracic and vascular surgery, critical care, emergency medicine, and hospital medicine. Her focus is on quality, evidence-based care, improved patient outcomes and positive patient experience. She loves learning and giving back to the profession through mentoring, teaching, and advocating.

Denise lives in Raleigh with her husband and three active sons. When not in an ice rink or on a soccer pitch, she enjoys reading, World War II history and remaining active outdoors.

Haley Walters

Solutions Specialist

Haley attended Louisiana State University for her undergraduate degree and went on to graduate school at Tulane University School of Medicine. She is a certified Pathologists’ Assistant with a special focus in research and biobanking. She has over 5 years of clinical research experience involving pharmaceutical, biological psychiatric, and central nervous system research. She has worked as a Travel PA since graduation, and enjoys learning from each contract and city she goes to.

Haley has joined the CT Assist Team to combine her knowledge and love for the profession and to help people find their perfect fit.  Outside of work, she enjoys spending time on the water, in the mountains, or anywhere outdoors with her husband and dog!

Heidi Hoover

Heidi Hoover

Sr. Manager of Operations

Heidi has called Virginia home for the majority of her life. After attending law school in North Carolina, she returned to the Shenandoah Valley and began her career in higher education. In 2020 Heidi made the move to CT Assist as a Client Services Representative until transitioning in 2022 to Senior Manager of Operations. She now combines her legal compliance skills with strategic leadership of the Operations team.

In her spare time Heidi enjoys spending time with her husband and their border collie mix, Daisy, and eating some of the best food Virginia’s culinary districts have to offer.

Holly Jackson


Holly “Headhunter” strives to create win/win placements! With over 25 years of third-party, full-cycle experience, Holly has recruited C-suite, clinical and specialty professionals in healthcare nationwide. She has a proven track record in the many settings of hospitals, physician practices, managed care insurance, LTACH, physician practices, surgery centers, nursing facilities and hospice.

As a sixth-generation Austinite, Holly bleeds orange for her Texas Longhorns. Graduating magna cum laude from Arizona State University, Holly also attended Semester at Sea, a multi-country, study abroad program via a ship. This college classroom learning, enriched by firsthand international exposure, sparked her passion for worldwide travel with a current count of 60 countries and growing.

Jen Litwiller

Jennifer Litwiller

Chief Experience Officer

Jen fell in love with the Shenandoah Valley during college. Following grad school and consulting work in Lancaster & Atlanta, she returned in 2008. She has experience in both corporate and higher education settings and works hard to provide caring and professional service for her team, clients, and providers.

Jen was born and raised in Ohio (go Buckeyes!) and her husband and daughter are obsessed with Michigan (go Wolverines!) so sporting events in her house can be…interesting! Jen also loves Liverpool Football (YNWA!), Smith Mountain Lake, hot yoga, and spending time with family and friends.

Jody Byler

Recruiter - Nursing & Allied Health

Jody is originally from Pennsylvania, came to Virginia for college and stayed! She holds a BSN and worked as an RN for 23 years in the CCU/CVICU and nursing supervisor roles. Her detailed skills in organization and planning as well as her clinical experience are tremendous assets to the CT Assist Team.

Jody enjoys cooking, gardening, running, camping, hiking, fresh air, sunshine, and exploring new places. She manages stress by loving on her dog, 2 cats, and backyard chickens (but really wants an Old McDonald style farm with many more critters running around)! She and her husband stay busy with their 3 children, which mostly involves softball, volleyball, and football.

Kristen Grimshaw

Solutions Specialist

Kristen was born on the Florida coast and raised in Virginia, instilling a deep love for both ocean and mountains. She became rooted in the Shenandoah Valley after graduating from James Madison University and discovering her love of rock climbing and mountain biking. Kristen has experience in non-profit, higher education, and entrepreneurial settings, in which she honed her skills in relationship building, collaboration, and strategic planning. She loves finding the unique gifts that each person has to offer and works hard to bring energy and creativity to any project she works on.

When she’s not in the mountains, you can find Kristen in her kitchen exploring spices and flavors of different cultures, cozied up on the couch with a cat, a coffee, and a fantasy novel, or trying (and failing) to fish for trout in local waterways.

Matthew Strini

Credentialing Services Manager

Matt was born in Homestead, FL and has lived most of his life in Memphis, TN. His professional history includes skilled work in a diverse range of settings and leadership roles. Since 2015, Matt has worked in the fields of medical credentialing and payer enrollment, both in provider services and at a large, nonprofit healthcare corporation. He values learning, teamwork, and excellent customer service. When he’s not working, Matt enjoys playing guitar and spending time with his wife, Lauren, and two children, Will and Eliza.

Ryan Baker

Business Development Manager

Ryan was born and raised in Indiana where he graduated from Purdue University with a BS in Chemistry.  After 10 years of public service as an Air Force Officer and Deputy Sheriff, Ryan entered the civilian workforce with a focus on HR management and professional development and has worked in a variety of industries from educational services to digital marketing.  Eventually he pursued his passion of building healthy communities, getting his masters in Exercise Physiology at the University of Virginia and working with numerous entrepreneurs to staff and manage high-end wellness studios around the world.  Ryan loves helping leaders connect with highly skilled professionals so organizations and individuals can achieve their goals.

Ryan likes to travel and stay active with his wife and two teenage sons.  He is also an avid reader, enjoys going to concerts, and on many weekends you can find him teaching a yoga class.
Toni Paletta

Toni Paletta

Recruiter - Advanced Practice; Travel Logistics

Toni was born and raised in West Virginia which is where CT Assist was originally founded and following college and a real estate career, she was our very first employee! She wears many hats for the team including travel and logistics, payroll, invoicing, and business operations. She enjoys welcoming providers to CT Assist, celebrating birthdays and special occasions, and designing logo gear that supports like-minded organizations.

Toni is proud of her Italian heritage and loves her family, friends, olives and cheesecake. But her greatest love is for her fun-loving and hardworking son who recently made his junior high soccer team as a 6th grader among a very large 8th grader try out pool!

Vince Bowman

Vince Bowman

Lead Perfusionist

Vince started his perfusion career in 1996 after completing his undergrad at UNC-Wilmington and perfusion training at Penn State Hershey Medical Center. He signed on with CT Assist in 2019 and splits his time between travel perfusion work and recruiting. His focus is on helping other perfusionists find travel or permanent positions that best fit their needs.

Outside of work Vince enjoys spending time with family and friends, biking, trail running and gardening.

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